Tolpuddle Martyrs’ Memorial Trust

PRIVACY STATEMENT

The Tolpuddle Martyrs Memorial Trust is the charity that owns and runs the Museum, shop and cottages in memory of the six martyrs transported in 1834 for forming a trade union. It is run by the Trade Union Congress (TUC) and its charitable trustees. The TUC organises the annual Tolpuddle Martyrs Festival and various other events to promote the story of the Martyrs and trade unionism today.

We are committed to maintaining the trust and confidence of visitors to the museum, shop, festival and web site. The Tolpuddle Museum and Festival are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing.

The Trades Union Congress (TUC) is the data controller for any data you give us. This Privacy Policy provides information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

The TUC is registered as a data controller with the Information Commissioner's Office under reference Z8053646.

If you have any queries about how we gather, and use your personal data please contact our Data Protection Officer by post at:
Data Protection Officer, Trades Union Congress (TUC), Congress House, Great Russell Street, London WC1B 3LS
Or via email: [email protected]

Web Site

When someone visits www.tolpuddlemartyrs.org.uk we use Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We use your information under our legitimate interests to help us understand how our website is effectively serving our users, and to make improvements. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can opt-out of the collection of information for such purposes here: http://www.aboutads.info/choices
The promotion of the story of the Tolpuddle Martyrs involves the use of a variety of social media platforms such as Facebook and Twitter.

We may collect a variety of personal data from you, as part of your interactions with us. This could include:

  • Your IP address, and how you use our websites,
  • Your name,
  • Contact details, phone number, email address, postal address,
  • Your employer, 
  • Your union membership,
  • Your social media identity,
  • Topics you are interested in,
  • Details of campaigns you have supported,
  • Responses to surveys you have completed,
  • Comments you have left with us.

Our website also makes use of cookies, and you can find out more about this on our cookies policy page.

Storing your information and security

The information you provide to us via the Website will be stored and processed on servers based in the UK. However, in the course of our operations (including, without limitation, providing you with other Services, via SMS text message, message boards or in storing email and other communications between you and us) we may transfer your personal data to our service providers who are based outside of the European Economic Area (EEA). By submitting your personal data you agree that we may transfer, store and process your information outside of the European Economic Area. We will require our service providers who process your personal data to keep it safe and secure in accordance with the General Data Protection Regulations 2018.

We take all steps reasonably necessary to ensure your data is treated securely and in accordance with the General Data Protection Regulations 2018 and we employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. In particular, we use secure socket layer (SSL) encryption technology and have stringent internal procedures to ensure only those of our employees or contractors who require access to your data have access to it.

However, you acknowledge that communications sent via the Internet cannot be guaranteed to be completely secure

Wifi

We offer free wifi to museum and festival visitors. This is a free service to enhance the visitor experience and as such the processing of data is ‘contractual’. Visitors can download a free Village Trail App to guide them through Tolpuddle. The system can collect anonymised data to help us monitor as a legitimate interest: 

  1. devices used
  2. the volume of data used;
  3. the websites and applications accessed; and
  4. usage by access time, frequency and location.

We do not collect any personal data that could identify you. We may share this with those such as the Heritage Lottery Fund who provided funds to help us offer the free app. And who want to know how well it is going.

CCTV

Inside the Museum there are CCTV cameras for the legitimate purpose of maintaining safety and security for visitors and the objects on display. The use of such monitoring is the most effective way of assisting visitors in the museum and shop with limited staffing. Screens displaying live or recorded footage can only be viewed by authorised individuals within the secure office area. Footage in physical format is locked away. Footage is not shared with a third party except on the legal request of law enforcement agencies where there is a suspicion of crime. Film collected is automatically deleted after a period of 28 days.

Museum shop and festival tickets

When you purchase any item from the Tolpuddle Martyrs Museum online shop including tickets for the Tolpuddle Martyrs’ Festival your name, address data, email and contact number will be securely stored in our system. This data is held on a ‘contract’. You may, of course, purchase merchandise and tickets in person without supplying any personal data. We do not share your personal details with any other organisation without your prior consent.

TUC staff do not get to see payment card details – this is done through the card processor under contract.

Festival news

We may use the data collected from people buying festival tickets to provide news and alerts about the festival programme, weather, traffic and other information you may need before you arrive at Tolpuddle. This is carried out as part of our contract with you. We will only retain your contact details after the festival if you have given us explicit consent to keep you informed about Tolpuddle news and events. You will be able to unsubscribe at any time from newsletters and emails.

Festival

During the festival and other promotional activities the TUC may film and photograph crowd shots in our legitimate interest. Consent will be required for individual and close-up pictures.

Tolpuddle Martyrs Trust as a landlord

The Tolpuddle Martyrs Memorial Trust was established in 1934 to accommodate “poor and aged trades unionists and others”. It built six cottages in Tolpuddle for the purpose. We take our responsibilities as a landlord very seriously. Under General Data Protection Regulation (GDPR) and our policies on confidentiality, we will keep personal information that tenants need to give us strictly confidential. Data held includes: name, email address, phone, bank details and references. It also includes documentation required for proof of residency or eligibility for any resident, copies will be retained and held securely.

We hold this information about tenants for the purpose of the performance of the contract and will keep this data for a period of two years after the contract ends and after any outstanding sums due are paid.

We will only share this information with third parties in pursuit of our legitimate interests, which may include:

  • passing names and contact details of tenants to contractors engaged by us to carry out repairs to the property
  • passing names to bailiffs if required
  • passing names of new tenants to utility companies where appropriate
  • passing names of former tenants to utility companies where appropriate
  • disclosing details of a tenant who has left leaving rent arrears to a tracing agent or debt collector to help them recover money owed
  • We may also share information when we are legally required to do so.

Your rights over your data

You have a number of rights over how we gather and use your personal data. You have the rights to:

  • be informed about the collection and use of your personal data (e.g. in this privacy notice);
  • object to the processing of your data where we relying on our legitimate interests as the legal basis for processing;
  • withdraw your consent for us to use your data at any time, where you have opted in to our data processing in the past;
  • ask us to change incorrect or incomplete data we hold about you;
  • ask us to delete your personal data where it is no longer necessary for us to use it, when you have withdrawn consent, or where we have no lawful basis for keeping it;
  • ask us to restrict the personal data we use about you where you have asked for it to be deleted or where you have objected to our use of it;
  • ask us to provide you or a third party with some of the personal data we hold about you in a structured, commonly used, electronic form, so it can be easily transferred;
  • request access to a copy of your personal data, along with information on what personal data we use, why we use it, who we share it with, how long we keep it for and whether it has been used for any automated decision making. You can make a request free of charge by contacting our Data Protection Officer in writing at the address above;
  • not be subject to a decision based solely on automated processing, including profiling;
  • make a complaint to us about how we have used your personal data.

To learn more about these rights please see the Information Commissioner’s Office website.

If you would like to exercise any of these rights, please contact our Data Protection Officer by post or email at the address above. We will need to ask you to confirm your identity before we can deliver on a number of these rights.

If you believe that we have not complied with your data protection rights, you can complain to the Information Commissioner’s Office (the regulator for privacy / data protection legislation). The Information Commissioner’s Office can be contacted at: Information Commissioner’s House, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. Tel: 0303 123 111

Under GDPR, you have the right to access, delete and amend any of your personal data that we hold.  Email your request to [email protected]

We will need to ask you to confirm your identity before we can deliver on a number of these rights. The personal data that you supply with your enquiry/complaint may be retained by us for the purposes of processing your enquiry/ complaint, and for statistical and audit purposes and will be stored in accordance with our standard procedures.

Changes to this Privacy Notice

We will review this policy on a regular basis to make sure it is up to date with data protection legislation and the practices of the Tolpuddle Martyrs Museum and Trades Union Congress. Any changes to our privacy policy in the future will be posted to the website and, where appropriate, sent to you by e-mail notification.

 

May 2018